Toby's Grooming Place

Deposits to book your appointment are typically not required, UNLESS:

• You request a Saturday appointment. Due to an increase in demand for Saturday appointments, along with a rise in last-minute cancellations and no-shows, we've updated our policy for booking Saturdays. We now kindly require a 50% deposit to secure a Saturday appointment. If you need to make any changes, we're happy to accommodate rescheduling with at least 48 hours notice.

• After a no-show or a last-minute cancellation, we do kindly ask for a 50% deposit for setting future appointments. After a last-minute cancellation or no-show, we are unable fill in your spot.

The duration of a grooming session varies depending on your dog's size, breed, and coat condition. On average, it can take anywhere from 2 to 3 hours. We will notify you 15-20 minutes prior to the session's completion for prompt pickup.

The sooner the better. We recommend scheduling your appointment 3 to 4 weeks in advance to ensure you secure your preferred date and time. However, please feel free to contact us for any next-day requests, and we'll see if we have availability!

We ask you let us know as soon as possible if you are needing to reschedule or cancel. Last minute cancellations, or no shows, will be asked to place a 50% non-refundable/non-transferable deposit to schedule their next visit.

**Last Minute Cancellations are cancellations with less than 24-hour notice.

No, we do not accept walk-ins. To provide the best care and attention to each of our furry clients, we operate by appointment only. Scheduling an appointment in advance ensures that your dog receives the dedicated time and personalized service they deserve. This allows us to plan our schedule efficiently and maintain a calm and comfortable environment for all our four-legged friends.

When you arrive you will see signage with customer parking spots. You can send us a text message and one of us will be right out.

You are welcomed to walk your dog on the grass within our premises. For the safety and comfort of all our guests, we kindly ask that you keep your dog on a leash. We ask you do not get close to the gate as we have dalmatians on the property that may not always be friendly. Additionally, we provide convenient doggie bag stations for your doggies oopsies.

Yes, we do. While we understand that unforeseen circumstances can occasionally cause delays, our priority is to ensure the safety and comfort of your pet. The late pickup fee is applied to compensate for the additional care and resources required when a pet is not picked up as scheduled. The late fee is of $20, if your pet is not picked up within 1 hour of being notified he/she is ready.

While we understand your concern, it's usually best for your dog's comfort and safety to let our professional groomers work without distractions. In many instances, the doggie may feel more excited and jumpy when the parents are present. Therefore, in many cases causing the grooming session to be more difficult for the groomer.

We are experienced in handling dogs of all temperaments. We approach nervous dogs with patience, care, and positive reinforcement techniques to make the experience as stress-free as possible.

Grooming costs vary based on your dog's size, breed, coat condition, and the specific services required. Please fill out our form in our Contact page for a personalized quote.

Yes, we groom all dog breeds. We are trained to work with a variety of breeds, each with its own unique grooming needs.

The frequency of grooming depends on your dog's breed, coat type, and individual needs. Generally, we recommend grooming every 4-8 weeks. However, to get our recommendation, ask us when you come in for your next pet grooming appointment.

At the moment we accept Cash, Venmo, Zelle, CashApp and ApplePay. All of which are connected via our phone number and the owner's name.

Nazaret Uribe

863-617-4617